Did you know you can now make monthly payments online via Your Account?
Welcome to North Yorkshire Mortgages
North Yorkshire Mortgages are committed to providing a high quality service, an effective arrears management strategy and continued compliance with the Financial Conduct Authority guidelines on Treating Customers fairly.
North Yorkshire Mortgages stopped actively lending in 2008. Prior to this time we offered Mortgage Payment Protection Insurance to our customers, and as a result we are required to publish details of the Claims Ratio for the last financial year, within three months of it ending.
The claims ratio for the financial year 2011-2012 was 20-30%. This means that for every £100 of premiums paid by policy holders, between £20 and £30 was paid out as claims.
While we no longer offer Mortgage Payment Protection Insurance, there are many companies that do. For impartial information about insurance, please visit the following website: www.moneyadviceservice.org.uk/yourmoney/insurance
The Money Advice Service is a free, independent service, set up by government.
Treating Customers Fairly
See our TCF charter and read about North Yorkshire Mortgages' continued commitment to Treating Customers Fairly
Good Customer Outcomes
View the answers to some of the most popular customer queries
Find out more
Did you know you can make payments online? Simply click on “Your account” to go through a simple registration process to activate your account online.
Wednesday, December 11, 2013
Call us on 0845 130 4145*
Fax us on 0844 892 1815
Our lines are open:
Monday - Friday
9:00 - 17:00 Customer Contact Centre
8:30 - 20:00 Credit Management Department
Our Interest Rates
Bank of England Base Rate