Did you know you can now make monthly payments online via Your Account?
Welcome to North Yorkshire Mortgages
North Yorkshire Mortgages are committed to providing a high quality service, an effective arrears management strategy and continued compliance with the Financial Conduct Authority guidelines on Treating Customers fairly.
North Yorkshire Mortgages stopped actively lending in 2008. Prior to this time we offered Mortgage Payment Protection Insurance to our customers, and as a result we are required to publish details of the Claims Ratio for the last financial year, within three months of it ending.
The claims ratio for the financial year 2012–2013 was 10–20%. This means that for every £100 of premiums paid by policy holders, between £10 and £20 was paid out as claims.
While we no longer offer Mortgage Payment Protection Insurance, there are many companies that do. For impartial information about insurance, please visit the following website: www.moneyadviceservice.org.uk/yourmoney/insurance
The Money Advice Service is a free, independent service, set up by government.
Severe Weather Conditions.
This winter has seen severe weather across the UK, resulting in flooding and storm damage. If you have been impacted by the recent flooding and are experiencing financial difficulties as a result, please contact our Credit Management Team on the number opposite where we will be happy to assist.
You may find this page, from The Money Advice Service, helpful: www.moneyadviceservice.org.uk/en/news/top-tips-on-flood-insurance
Treating Customers Fairly
See our TCF charter and read about North Yorkshire Mortgages' continued commitment to Treating Customers Fairly
Good Customer Outcomes
View the answers to some of the most popular customer queries
Find out more
Did you know you can make payments online? Simply click on “Your account” to go through a simple registration process to activate your account online.